User research, Competitive analysis and Insights
Data encryption, access controls, and user authentication mechanisms are implemented. Role-based access permissions restrict access to sensitive data based on the user's role.
System should be pharma inclined, and compliant with regulations of different authorities in different countries.
Standard and customizable reports allow users to generate and analyze data.
Real-time dashboards and analytics tools provide visual representations of product lifecycle.
Define goals and brainstorm ideas
A setup can be designed to record stock activity coming and going from the warehouse.
Dashboards can be designed to showcase product data and transaction trace.
Instead of manual notes, a separate section for comments can be provided which will be forwarded to the next team for further action.
Purchase Orders and Sales Orders should be capable of undoing the calculations in the system whenever there is recall or return.
Raising credit and debit notes should re-calculate the stock and margin valuations and user should be able to track the activity.
User should track the cancellations and therefore supplier and customer history.
I dug too deep!
I got lost in the loop. I started getting into deeper scenerios and loosing the grip over the track. I got too many information about too many areas and I started making up flows for different modules at the same time.
Peers to the rescue
My peers helped me to get out of the loop.
I realised I have to start with the high level overview instead of deeper scenerios.
Once the modules are finalized, I can start digging up scenerios one module at a time.
Create Products with detailed info required by different governing bodies, set the Sale and Purchase specifics and allow user to repack a product
Supplier and Customer access to specific users or user groups
Include Supplier and Customer licenses for import/export of CD products
Show analytics of Purchase and Sale according to users along with the valuation within a specific timeframe
Record Purchase-Sale activity along with Product lifecycle in the reports
Show valuations and margins based on Purchase-Sale activity
Show analytics of Purchase and Sale according to users along with the valuation within a specific timeframe
Show analytics of Purchase and Sale according to users along with the valuation within a specific timeframe
Show analytics of Purchase and Sale according to users along with the valuation within a specific timeframe
Flow chart, Lo-fi and Hi-fi prototypes
Emphasized simplicity in design to reduce cognitive load and enhance usability. Avoided clutter and complexity in interface design to provide a clean and focused user experience.
Established standardized design components and interaction patterns to facilitate familiarity and ease of use for users. Ensured consistency in branding and visual identity to reinforce the system's identity and credibility.
Ensured that the system can handle increasing data volumes, users, and business complexity without sacrificing performance or usability and provide easy integration.
Used primary pharma color to reflect the branding and identity of pharmaceutical companies. Considered variations and shades to add depth and richness to the color scheme.
Provided clear and timely feedback to users to indicate the status of their actions and system processes. Designed error messages and notifications that are informative, actionable, and easy to understand.
Implemented encryption, authentication, and authorization mechanisms to safeguard user information and system integrity by adhering to industry standards for data security and compliance.
Developed interactive prototypes to simulate the user experience.
Conducted usability testing sessions with stakeholders to gather feedback on the prototype.
Iterated on the design based on user feedback to improve usability and functionality.
The prototype outlines the navigation structure of the ERP system, including menus, sub-menus, and navigation paths between different modules and features. It illustrates how users can move through the system to access various functions and data.
The prototype includes a design for the system's dashboard, which provides users with an overview of key metrics, alerts, and actionable insights. The dashboard layout and widgets are designed to offer users quick access to relevant information and tasks.
Testing, Iteration and Launch
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